Why J T M Garage Door Service?
Here at J T M Garage Door Service is a locally owned family operated business with over 14 years of expert and field-tested garage door repair experience in Arizona. We make it OUR first priority to you the customer. We don’t believe in short cuts! J T M Garage door service specializes in the most advanced methods available to guarantee a job well done. Our customer’s safety and satisfaction is our number one priority! J T M garage door guarantee’s customer satisfaction, which means if you’re not satisfied then we’ll fix it! We are licensed and experienced, taking great care with each customer to deliver professional work that meets our strict safety and quality standards, followed by a thorough 27-point inspection.
We know you’ll love what we do. If you find a lower quote by a licensed contractor, we will BEAT IT. Guaranteed.
Customer service with a personal touch
Our founder, Josh McGinnis, has been helping customers with their garage door solutions since 2003. With over a decade of first-hand experience in the field, we treat each customer’s needs with care. We pride ourselves in exceeding customer expectations every day.
Your garage door’s springs are arguably the most important and most dangerous part of your door. Springs wear out. When they break, injury can result. If you have an older garage door, have your springs inspected by a professional technician and replaced if needed. If your door has two springs, replace both, even if one is not broken. This will not only prevent any damage caused by the breaking of the second spring, but also keep your door working efficiently.
Checking your Cables
Visually inspect the cables that attach the spring system to the bottom brackets on both sides of the door. If these cables are frayed, cracked or worn, they are in danger of breaking, which can cause injury. Due to the dangers associated with high spring tension, these cables should always be replaced only by a trained technician.
Replacing Rollers For Nylon Roller.
Your garage door rollers are important for a smooth and effortless operation. Nylon rollers are very quiet vs steel rollers.
Plastic rollers are still a good quality roller, it just has less availability of holding up to heavier doors. Nylon rollers will usually have a Ball bearing in the roller of the tire. lubrication is always a good recommendation for all rollers and hinges.
End Bearings & Center Bearing
Your garage door will have a pair of End Bearings and a Center bearing or a Nylon bushing spacer. All bearings should be inspected when springs are replaced, make sure they roll,no binding, wear, or even loose. They should operate smoothly. Bearings are put thru a high weight load during the cycles of the door operation. ( Opening & Closing )
Cable Drum a Grooved drum, fitted on torsion spring shaft, onto which lifting cable is wound when door is closed. Cable drum Set Screws refer to set screws that attach the drum to the shaft/tube. One screw may secure the cable to the drum in order to secure proper cable length and balance. If cables and door are not set right door will not operate properly
Operators are a electric motor which is connected to the garage door for automatically opening a door. Each day you open your garage door and close it once you have exited or entered your home. You do this day in and day out without giving it a second thought. You should have yearly inspections performed to insure safe operation, checking safety reverse, sensors, force setting and overall operations.
Remotes control operation of the door operator. Like other home appliances, your garage door remotes need routine support. If you notice any changes in functionality, your garage door opener or remote may need service. Always check and refresh the batteries in remotes and keyless entry.
Regular Service and Maintenance
Your garage door is probably the largest moving part in your home and is typically used every day. Over time, parts can wear out and break, creating potential safety problems. Although you should provide yearly safety checks and maintenance to your garage door system, an annual visit from a trained door technician can keep your door operating safely and smoothly for a long time. lubrication is always a good recommendation for all moving parts on the Door and its Operator.
What a great local small business for those who run into issues. On a Sunday we had an issue with our door where it would not operate. We called and due to being on Sunday it was hard to schedule anyone or not have them us want to charge to come look. I understood as it was on the weekend, but I work through the week and would not be able to be home to meet a company. We Called JTM and what ended up being the owner came right over to take the service call and it seemed like he was there within the hour. He checked the door fixing the items that needed fixed, inspected the rest of the doors operation and adjusting what he thought was needed. More importantly, and what I was expecting was to be sold a whole new garage door, opener, switches, bells and whistles- Nope, he fixed what was needed and let me know it was in great shape and already a high quality door and opener (this guy had integrity). When I got the bill was when I learned he was the owner and there was no "emergency fee" or "Sunday trip fee", he billed me as though it was the middle of the week. Also, he walked me around the whole door explaining what he had done verifying it was in great shape and recommending in the next few years what parts which may go bad. He gave me his card in the event something else goes wrong, I mentioned I did not think it would but would be happy to tell friends. So I am, I was glad to find others had the same experience. Great Service, Great People! Thank you Josh.
What an amazing family-owned company in Apache Junction! TJ has the best customer service I've ever seen in years! Not only was everything explained to me from top to bottom, each step of the way to from start finish, I have a thorough understanding of not only what was wrong with my door, but what I "could" do to correct the problem. I was given a couple options it was up to me to make the choice they didn't try to oversell/ up-sell anything ( no pressure sale wow how rare!). I let him know that I would need to discuss it over with my husband before I made a final decision and would be getting back to them after Friday. Calling my husband with the excitement of a real true blue company, my husband immediately agreed, "do it!" I called the office and they were able to schedule me to come out for service the very next day! Pricing was excellent no price gouging here and I have to say, this young man TJ was so knowledgeable and so polite I was blown away! Service was completed a very short time, clean up was as if they were never there, and my new door opener with a keypad ( I up-sold myself haha) came with 2 remotes and Wi-Fi access is PERFECT! So quiet.... just beautiful I am so grateful that I found them. So if anyone is looking for a reputable company that are knowledgeable, fair & friendly... Look no further I have to honestly say you'd be a fool to go anywhere else! You won't be disappointed! K.Crawford - Mesa
Excellent on flexibility in scheduling an inspection and service appointment, thoroughness in work, and very reasonable price.
Did great work. Didn't try to up sell me. Came out the next day. l highly recommend him.
Just had my garage door replaced. JTM Garage Door was my first call, and was i happy. They were friendly, courteous, and efficient. I don't review many service companies, but JTM is excellent . All I can say is if you have garage door problems, call them, and they are local in Apache Junction.
I needed to have my garage door seal replaced. I called and set up appointment that worked around my schedule they called ahead of time with an eta. TJ was very friendly and knowledgeable he explained everything throughly. He needed to pick up some parts and came back later in day to fix. I appreciate that he was able to be complete the job same day. Pricing was great and TJ inspected everything out and pointed out possible future issues. Top notch service!
My experience with them was excellent! I ended up calling them two different times to get a quote to replace my spring and each time they gave me the same price each time, unlike some other places I called. Josh is the owner and the service technician that does all the work. He provided excellent customer service. He inspected everything and let me know what he recommended to be fixed or replaced. Excellent service! I highly recommend him.
I called JTM Garage Door Service due to my opener having issues. Not only did they actually answer the phone when I called, but they showed up exactly when they said they would. Josh was very friendly and extremely knowleagable. They replaced my opener right away and the cost was much less than I expected. I had been shopping around to several companies and JTM was the lowest by far. I would recommend them to anyone having garage door issues. Thank you JTM and thank you Josh.
I highly recommend this company. My garage door broke on a Saturday afternoon and was fixed by 5:00pm. The technician was very quick and polite (TJ). This will be the company I use from now on for all my garage door services.They also don't try to sell you things you dont' need. Thank you
These guys did a great job on my garage door! I would definitely recommend them to a friend. Thanks again!